Returns & Exchanges
At WatchNation, we want you to be completely satisfied with your timepiece, which is why we offer a 30-day return policy for all unworn watches in their original packaging. Whether you have changed your mind or need a different style, our streamlined process ensures a hassle-free experience.
Return Process
- 1.Initiate Your Return
Log into your WatchNation account and visit the 'Order History' section to select the items you wish to return and generate your unique Return Authorization Number.
- 2.Pack Securely
Place the watch back in its original presentation box with all manuals, tags, and warranty cards included, then pack it into a sturdy shipping carton to prevent damage.
- 3.Ship It Back
Affix the provided prepaid shipping label to your package and drop it off at any authorized courier location, ensuring you keep a copy of the tracking receipt.
- 4.Inspection and Refund
Once our quality control experts verify the watch's condition, we will process your full refund or exchange within 5 to 7 business days to your original payment method.